The right accommodation can make a trip, and the wrong one can ruin it. A hotel that looked perfect in photos might turn out to be noisy, far from everything or full of hidden fees. This guide shows you how to choose a hotel that fits your budget and travel style, with 15 things to check before you click "book".

Start With Your Priorities

Before searching, decide what matters most for this trip:

  • budget – your maximum per night,
  • location – near attractions, beaches, business districts or transport,
  • purpose – romantic getaway, family holiday, business trip or backpacking,
  • must-have amenities – pool, gym, parking, breakfast, workspace, kitchen.

Knowing your priorities makes it easier to filter options.

15 Things to Check Before You Book

1. Location, Location, Location

Location is often the most important factor. A cheaper hotel far from everything can cost you more in taxis and time. Check:

  • walking distance to main attractions,
  • access to public transport,
  • neighbourhood safety,
  • nearby restaurants and shops.

Use Google Maps Street View to explore the area.

2. Recent Reviews

Read reviews from the past few months across multiple platforms. Focus on:

  • cleanliness,
  • noise levels,
  • staff friendliness,
  • accuracy of photos,
  • Wi-Fi quality.

Look for patterns rather than single complaints, and read how management responds to negative reviews.

3. Guest Photos

Professional photos can be misleading. Guest photos on review sites show what rooms really look like.

4. The True Total Cost

Check for extra charges:

  • taxes and service fees,
  • resort or city fees,
  • parking,
  • Wi-Fi,
  • breakfast,
  • charges for extra guests or children.

Compare the final price, not just the headline rate.

5. Cancellation Policy

Non-refundable rates are cheaper but risky if plans change. Free cancellation offers flexibility. Read the deadline carefully.

6. Room Type and Size

Check bed type (double, twin, king), room size, view and whether it has a bath or shower. "Cosy" often means small.

7. Noise

If you're a light sleeper, avoid rooms near bars, lifts or busy roads. Request a quiet room when booking.

8. Wi-Fi Quality

Essential for remote workers and business travellers. Look for reviews mentioning Wi-Fi speed.

9. Breakfast

Included breakfast can be good value, but compare with nearby cafés. Sometimes eating out is cheaper and more enjoyable.

10. Accessibility

If you need step-free access, lifts, accessible bathrooms or other features, contact the hotel directly to confirm details.

11. Family-Friendliness

Families should check for family rooms, cots, kids' clubs, pools and nearby parks. Read our family travel tips.

12. Check-In and Check-Out Times

Early arrivals and late departures are easier if the hotel offers luggage storage, early check-in or late check-out.

Check how to get from the airport and whether the hotel offers shuttle services.

14. Safety and Security

Look for 24-hour reception, in-room safes and secure entrances, especially for solo travellers. See our travel safety tips.

15. Sustainability

If it matters to you, look for eco-certifications or hotels with clear environmental practices. See our guide to sustainable travel.

Hotels vs Alternatives

  • Hotels – reliable service, daily cleaning and amenities.
  • Boutique hotels – unique style and personal service.
  • Hostels – budget-friendly and social, often with private rooms.
  • Holiday rentals – more space and kitchens, ideal for families and long stays.
  • Guesthouses and B&Bs – local character and hospitality.

Choose based on your trip's purpose and budget. Our guide on how to travel on a budget compares options.

How to Get the Best Hotel Price

  • Compare booking sites and the hotel's own website.
  • Book direct – hotels sometimes offer better rates, free breakfast or upgrades.
  • Join loyalty programmes for member rates and points.
  • Travel off-peak for lower prices.
  • Look for long-stay discounts.
  • Use price alerts or refundable bookings, then rebook if the price drops.

How to Choose a Hotel for Different Trips

  • City break: prioritise a central location near public transport so you can walk to most sights.
  • Beach holiday: check the walking distance to the beach and whether sunbeds and towels are included.
  • Business trip: look for fast Wi-Fi, a desk, early breakfast and easy access to your meeting venues.
  • Romantic getaway: consider boutique hotels with character, a good view and a quiet setting.
  • Road trip: free parking and easy access from main roads matter more than a central location.

Example: Comparing Two Hotels

Hotel A costs $85 a night, is 40 minutes from the centre by bus, charges $12 for breakfast and $15 for parking. Hotel B costs $105 a night, is a 10-minute walk from the old town, and includes breakfast and parking. For a couple staying three nights with a car, Hotel A's real cost is about $366 plus bus fares, while Hotel B is $315, and it saves hours of travel time. The cheaper headline rate isn't always the cheaper stay.

Red Flags When Booking

  • very few or no reviews,
  • prices much lower than similar hotels nearby,
  • requests to pay outside the booking platform,
  • photos that look like stock images,
  • no clear address or contact details.

After You Book

  • Save your confirmation and hotel contact details.
  • Let the hotel know your arrival time.
  • Make special requests (quiet room, high floor, cot) in advance.
  • Reconfirm a few days before arrival.

Final Thoughts

To choose a hotel you'll love, prioritise location, read recent reviews and guest photos, calculate the full cost, check cancellation terms and make sure it meets your needs. A little research upfront means a better night's sleep and a better trip. Explore more planning advice in our guide on how to plan a trip.